Business and Commercial Support Officer – Somerset Music

About the job

Key information

• Hybrid working model with a balance of home and office working.
• Office base at County Hall, Taunton
• Permanent role
• 29.6 hours a week.
• 25 Days Annual Leave plus bank holidays – pro rata for part time.

What will I be doing?

We’re working to improve the lives of young people in Somerset — and you’ll be a key part of that. As a senior member of Somerset music, you will be responsible for the smooth running of the administration team within Somerset music dealing daily with all its customers. You will be the first point of contact for schools and parents and will assist in the timetabling of a team of teachers deployed around the county. You will line manage an admin support officer and will have responsibility for inputting tutor pay.

Your day-to-day work will involve.

• Maintaining the school and staff timetable.
• Communicating with schools and colleges across the county.
• Updating tutor pay
• Actioning services bought through the SSE website.
• Liaise with senior leadership and attend the senior leadership meetings.
• Contribute to service innovation and development
• Ensure that school and parental billing is accurate.
• Collects data for the Arts council data return.

What kind of experience or qualifications do I need?

We offer ongoing support, training and guidance to help you be the best you can be. But it will really help if you:

• Can communicate effectively and confidently with colleagues at all levels.
• Can prioritise and work to deadlines.
• Are well organised, accurate and resourceful.
• Have previous experience of working in an administrative role, working in a team and supervisory experience.
• Have a minimum of NVQ Level 3 standard/ 5 GCSEs including Maths and English (or equivalent) at Grade C/4 or above, with good standards of literacy, numeracy and accuracy.
• Are proficient in Microsoft Office programmes, including Outlook, Word, Excel and PowerPoint.

We’re proud to be here for the people of Somerset. And that means everyone in Somerset. An important part of this is ensuring that we are as diverse and inclusive as the people and communities we serve.

We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact the hiring manager for a chat if there’s anything you want to talk about before you apply.

What is in it for me?

We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset.

We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available:

• We promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home.
• Generous annual leave allowance, with the opportunity to purchase additional leave
• Staff discounts in gyms.
• Employee Assistance for the times you may need some support and a variety of employee wellbeing services.
• Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our Additional Voluntary Contribution scheme.
• A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings.
• My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more

DBS check

This post requires a criminal background check via the Disclosure procedure.

Supporting documents and information

The Salary for the Business and Commercial Support Officer is Grade 13, ranging from
£20,791 to £22,513 per annum for 29.6 hours a week.

For an informal chat about the role, you can contact Glyn Bowen, Service Manager-Expert Advisor Music at Glyn.Bowen@Somerset.gov.uk

Interviews will take place 28 November 2025

When completing your application/CV please provide your full employment history and ensure that any gaps in employment are explained. Please start with your current or most recent employment.

If you have all the information you need, just hit the apply button – we can’t wait to hear from you.

Apply on the Somerset Council website

Apply now