About the job

Key information

Business Support (Administrator) – Adoption Support

•  Multiple Locations
•  Part Time: 29.60 hours per week
•  £24,790 – £25,584 per annum, pro rata

About the Role
We are seeking a Business Support (Administrator) to join our administrative team at Adopt South West, within our Adoption Support service area.

Location:
Remote working opportunities with access to an office as required. Adopt South West has offices in Cornwall (Truro, Bodmin), Devon (Exeter, Totnes & Barnstaple), Plymouth, Somerset (Taunton, Yeovil & Bridgwater), and Torbay. The office work base location will be decided based on the successful applicant.

Introduction
Are you passionate about making a difference in the lives of children and families? Do you thrive in a flexible and supportive team environment? Are you proactive, enthusiastic about learning, and eager to support others? If so, we have an exciting opportunity for you!

About Adopt South West
Adopt South West is a collaborative partnership of councils, encompassing Cornwall and the Isles of Scilly, Devon, Plymouth, Somerset, and Torbay. Together, we are dedicated to streamlining the adoption process, making it more efficient and accessible, while providing comprehensive support to adoptive families.

As an innovative and supportive regional adoption agency, we prioritise achieving the best outcomes for children, the individuals, and families we work with, and our staff. We place a strong emphasis on professional development, ensuring that continued learning and growth remain at the heart of our planning and operations.

Devon County Council, as the host authority, provides the administrative infrastructure, policies, and support services necessary for the operation of Adopt South West.

 

 

What will I be doing?

Key Responsibilities

• Use a laptop provided by Adopt South West to access internal systems and Microsoft packages
• Manage shared team mailboxes and respond to incoming/outgoing mail
• Communicate with families, Social Workers, Team Managers, Senior Managers, and external professionals
• Update internal recording systems
• Input data into spreadsheets and documents
• Coordinate and organise events attended by adoptive families
• Provide direct support to Team Managers, Social Workers, and Senior Managers
• Work in an agile way – home working opportunities, with access to a local office depending on service requirements

What kind of experience or qualifications do I need?

Skills & Qualities We Need

• Proficiency in Microsoft Office 365 programs (Teams, Outlook, Calendars, Edge, Excel, Word, SharePoint) – basic training provided
• Positive and enthusiastic attitude towards learning and supporting colleagues
• Strong communication skills and the ability to build good working relationships
• Ability to plan daily workload and adapt to changing service priorities
• Problem-solving skills and the ability to work collaboratively
• Focus on accurate data inputting and record keeping
• Ability to meet deadlines and remain calm under pressure

What is in it for me?

Why Work for Devon County Council

• Competitive pay rates
• Flexible working hours and agile working locations
• Excellent health & wellbeing culture
• Membership in the Local Government Pension Scheme
• Access to the Vivup employee benefits platform, which includes lifestyle savings, home and electronic items, electric vehicle leasing, and more
• Cycle to Work Scheme
• Ongoing internal learning, development, and training opportunities
• 26 days of annual leave per year (increasing with length of service) plus Bank Holidays
• Employee Assistance Programme

• DCC embraces the positive benefits of a diverse workforce and is committed to providing an environment that is inclusive and safe. We welcome applications from people who share our commitment to stop discrimination, challenge inequality and promote diversity across Devon. More information can be found on our Equality and Diversity webpages.
• Happy to Talk Flexible Working – The Council offers flexible working arrangements in terms of when and where people work e.g. hybrid working, part-time, condensed hours etc.
• We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.
• This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
• Personal data we collect from you will be processed in accordance with the Applicant privacy notice.
• For more information about Working for Devon please visit our Working for Devon page.

DBS check

This role requires a DBS disclosure.

Supporting documents and information

Interested in Joining Our Dynamic Service? Apply Now!

During your application, you will be asked to type a ‘supporting statement’. This statement is crucial for the selection process, including the interview stage. Please review the job description and person specification to demonstrate your relevant skills and qualities.

Interviews:
Will be held virtually via Microsoft Teams. You will need access to a device with video and microphone capability.

Contact Information:
For an informal discussion about the role, please contact Tom Johnson at 01392 383972.

Internal Applicants, please note: If you are an existing DCC employee, please use your iTrent Employee Self Service (ESS) details to log in and apply.

Please click Apply Now to see the Job Description.

Apply on the Adopt South West - Devon County Council website

Apply now