Job details

Salary: from £25,625 per annum (untrained)

Employer: Citizens Advice Somerset

Location: Various, Somerset,

Contract type: Permanent

Working pattern: Full time, Part time

Closing date: 20 February 2026 12:00 pm

About the job

Key information

  • Salary
    • Trainee – £25,625 per annum (pro-rata for part-time personnel)
    • Qualified – £26,677 per annum (pro-rata for part-time personnel) for candidates who are qualified and meets the AQS adviser standard
  • Working hours: 22.5 to 37.5
  • Contract type: Permanent
  • Location: Somerset Hybrid (office/community access points/home)

What will I be doing?

We’re recruiting Community Advisers and as the name suggests you’d be in the community (and on the phone), providing advice and assistance to people across the range of advice topics: benefits, debt, employment, family, housing, immigration, and more. The development pathway for this role leads to becoming a qualified adviser with the scope to progress to caseworker level.

What kind of experience or qualifications do I need?

This role will be suitable for someone who is empathetic, organised, with excellent people and communication skills, and an aptitude for learning.

Supporting documents and information

For full details of the:

  • role
  •  salary
  • type of skills and experience we’re looking for
  • and how to apply

Visit  our website

Closing date: Friday 20 February at 12 noon however we reserve the right to close this advertisement early if we receive a high volume of suitable applications.

Interviews will be held on Tuesday 24 February.

Apply on the Citizens Advice Somerset website

Apply now