Debt and Housing Adviser with Casework
Closing in 16 days (17 September 2025 2:00 pm)
Job details
Salary: £26,677- £28,696 depending on experience
Employer: Citizens Advice Somerset
Location: Bridgwater, Somerset,
Contract type: Permanent
Working pattern: Full time, Part time
Closing date: 17 September 2025 2:00 pm
About the job
Key information
- Hours: 22.5 – 37.5 hours per week
- Contract: permanent
- Location: Bridgwater, Somerset (Hybrid working split between offices, outreach and home)
- Salary: £26,677- £28,696 depending on experience
- Closing date for applications: 2pm 17th September 2025
What will I be doing?
This role is linked to the general advice service delivered across Somerset and is funded by Somerset Council to provide the Homelessness Reduction Service. The postholder will be responsible for providing follow-on advice and casework and hold a caseload.
What kind of experience or qualifications do I need?
This role will be suitable for someone with excellent interpersonal skills and some experience of working with clients experiencing critical or complex circumstances. The postholder will have proven expertise in the use of online applications and IT systems and will be confident in working remotely including to deliver advice via online platforms or phones.
The nature of the follow-on advice and casework will vary and will include housing, debt, income maximisation and benefits. The postholder will be a qualified adviser with relevant advice experience. Training will be provided to support the postholder to achieve the competency requirements for specialist casework.
Supporting documents and information
For more information, full job pack and application form please visit our website