Fire Control – Learning & Development Manager

About the job

Key information

Devon and Somerset Fire and Rescue Service are looking for an experienced and enthusiastic Fire Control – Learning and Development Manager to join our Fire Control Team. You will join us on a full time basis working 42 hours per week, on a permanent basis.

This role is available on Grey Book Control Terms and Conditions, working the Day Duty System and you will receive a competitive salary at Watch Manager Development rate of £40,538 (gross) per annum. The role is based at our Service Headquarters in Exeter.

Our vision is that together, we will work to end preventable fire and rescue emergencies, creating a safer world for you and your family. Keeping people safe is what we do, and we owe our fantastic reputation to our highly skilled and motivated workforce.

For more information concerning this position please contact Lee Blackburn – Group Manager: lblackburn@dsfire.gov.uk

What will I be doing?

Key responsibilities of the role:

• Develop and maintain, plan and support delivery of acquisition training and associated consolidation exercises, of developing training, Fire Control learning/training and Supervisory Review Training.
• Monitor and modify planned training activities to ensure the successful completion of team and Service objectives.
• Monitor and quality assure Call Quality Assessments to identify training and development needs.
• Collaborate with other FRS stakeholders to ensure National Operational Guidance and learning is absorbed and embedded into Fire Control supporting wider Service Delivery.
• Develop, plan and support training events of Service staff.
• Collaborate with internal stakeholders to establish new/revised ways of working to accommodate new initiatives.
• Liaise with relevant stakeholders, internally and externally, to establish and maintain good working relationships to support Fire Control learning and wider Service Delivery.
• Assist the Control Group Support Team in developing and managing effective resilience procedures for all critical systems and operations.
• Maintain a safe working environment and support DSFRS ‘Safe to’ culture.

Applications are invited from suitably experienced and qualified individuals.

Supporting documents and information

If you are interested in this position, you will need to complete the application form via the link below which will include a personal impact statement. The personal impact statement relates to each of the four quadrants of the NFCC Leadership Framework as well as professional expertise. Your impact statement should focus on demonstrating your impact at ‘Leading Others’ level.

You will also be asked to detail how you meet the following essential attributes of the role:

• Evidence of an ability to set targets and to manage workloads ensuring that urgent tasks are prioritised.
• Demonstrate an ability to utilise databases that support the deployment of resources.
• An ability to demonstrate effective communications and presentation skills both internally and externally.
• Ability to effectively communicate with a range of stakeholders to ensure that project timelines are strictly adhered to.
• Understanding of the importance of accuracy and attention to detail in an emergency service setting.
• Ability to work as a team member and as an individual.

The information you provide in the personal impact statement along with detail on how you meet the above essential requirements, will be used to shortlist your application.

Closing Date: 23:59hrs 22 May 2025.

We anticipate to begin interviews week commencing 2 June 2025.

If you feel you have the skills and experience to become our Data Team Manager please click ‘apply’ today, we would love to hear from you.

You must have the right to work in the UK for the duration of the role for which you are applying, Devon and Somerset Fire and Rescue Service are unfortunately unable to offer sponsorship visas. Evidence for the right to work in the UK will be requested at interview stage.

Apply on the Devon and Somerset Fire and Rescue website