Housing Administration Assistant
Closing in 13 days (31 August 2025 5:00 pm)
Job details
Salary: from £26,403 to £27,254
Employer: Homes in Somerset
Location: Bridgwater, Somerset,
Contract type: Permanent
Working pattern: Full time
Closing date: 31 August 2025 5:00 pm
About the job
Key information
Location: Bridgwater House, King Square, Bridgwater, United Kingdom / Hybrid – home & office based
Salary: from £26,403 to £27,254
Closes at 31/08/2025
Contract Type: Full Time, Permanent
What will I be doing?
We are seeking a dedicated Housing Administration Assistant to join our team. In this role, you will assist in providing a full, responsive, and effective customer service to all residents. You will support the prioritisation of work for the Housing Management Team and provide administrative support to all service areas, including Housing & Tenancy management and lettings. You will report to the Housing Team Leader.
What kind of experience or qualifications do I need?
What do I need to be successful?
- Ability to deliver high standards of customer service and performance in a customer facing field.
- Ability to apply your skills to support, prioritise and organise work in order to deliver high quality services.
- Well-developed interpersonal skills.
- To participate and play an active role in the team.
- Deliver results in accordance with organisational policy and procedure.
- Demonstrate high quality customer care and service excellence to all customers.
- Communicate effectively and work closely with other staff and customers.
- Assist with the development of existing and implementation of new procedures.
- Have a ‘Can do’ attitude, be flexible and respond proactively to customer needs.
- Take responsibility and be accountable for own work, decisions and performance.
- Effective problem solving and organisational skills.
- Good knowledge of Microsoft Office, including spreadsheets and emails.
What is in it for me?
We want Homes in Somerset to be a great place to work, where colleagues are proud to work for the organisation. As well as working alongside some amazing colleagues to provide great services to our customers, we offer a range of benefits.
DBS check
All appointments are subject to two satisfactory references, a DBS check and access to a vehicle for work purposes.
Supporting documents and information
To apply, please visit the vacancies section on our website
You will be asked for full contact details for two referees (including your current employer if applicable). Please note we will not request references without your prior permission.
The closing date for applications is Sunday, 31 August 2025, at 5pm.