Learning and Development and Apprenticeship Support Officer

About the job

Key information

Join Our Team as a Learning and Development and Apprenticeship Support Officer at Devon and Somerset Fire and Rescue Service!

Devon and Somerset Fire and Rescue Service, the largest non-metropolitan Fire and Rescue Service in England, has the opportunity for a Learning and Development and Apprenticeship Support Officer to join our People Services team at our Service Headquarters in Exeter. This is full-time position (37 hours per week) available of a Fixed Term Contract for 24 months that offers a competitive salary starting at £33,699 (gross) per annum (subject to job evaluation).

At Devon and Somerset Fire and Rescue Service, our mission is to create a safer world by preventing fire and rescue emergencies. We pride ourselves on our fantastic reputation, built on the dedication and expertise of our skilled workforce. By joining us, you will be a key player in enhancing the services we provide across beautiful Devon and Somerset.

What will I be doing?

Are you passionate about people development and driving change in the emergency services sector. Do you have expertise to support the growth and transformation of an organisation that makes a real difference in communities?

In this Learning and Development (L&D) and Apprenticeship Support Officer role you will play a key role in supporting the delivery of learning, training and apprenticeship initiatives across the organisation. This role combines administrative coordination with hands-on support in the design, delivery, and evaluation of training programmes and frameworks.

What You’ll do:

• Work closely with teams across the organisation to enhance organisational performance, learning and culture.
• Support key people development change initiatives.
• Support with the design and delivery of training programs that support both individual and team growth.
• Collaborate with a passionate team to foster continuous improvement across the organisation.
• Support the delivery of our ambitious People and Organisational Development Roadmap
• Support our award winning Apprenticeship program.
• Have a person-centred approach considering equality, diversity and inclusion in everything we do.

What kind of experience or qualifications do I need?

• Strong background in learning & development, administration and apprenticeships.
• Experience of leadership development, cultural transformation, and supporting others through change.
• Support with supporting our vision to bring individual and team development and learning to be at the heart of everything we do.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively and engage stakeholders at all levels.
• Experience in Equality, Diversity and Inclusion engagement principles.
• A proactive, innovative mindset with a passion for continuous learning.

What is in it for me?

This is your opportunity to be part of a dedicated team supporting with critical organisational change, and to help us build a stronger, more efficient service for our communities. Joining Devon and Somerset Fire and Rescue Service comes with a fulfilling career, where you make a tangible difference every day. But that’s not all! We value our employees and offer an extensive benefits package, including:

• Flexible working arrangements to promote work-life balance
• A generous pension scheme for your future
• Ample annual leave to recharge and refresh
• Family leave policies that support your loved ones
• Access to physiotherapy services for your well-being
• Opportunities for professional development and progression
• Free gym access and personalised fitness coaching
• Support for eye care and wellness programs
• Exclusive Blue Light Membership discounts
• Affordable healthcare options through Benenden Health
• Engaging sports and social groups for community building
• Confidential counselling services and mental health support
• Access to the Firefighters Charity for additional support
• A cycle-to-work scheme to promote healthy commuting

Supporting documents and information

If you’re ready to take on a key role in shaping the future of our fire service and help us achieve our organisational goals, we want to hear from you! Join us in our mission to create a safer world and become an integral part of our outstanding team.

If you have any questions, or would like to speak to anyone about the role, please email organisationaldevelopment@dsfire.gov.uk in the first instance, and a member of the team will come back to you.

Click below to find out more and apply online.

Apply on the Devon and Somerset Fire and Rescue website

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