Money & Debt Advice Specialist Caseworker
Closing in 19 days (26 November 2025 12:00 pm)
Job details
Salary: £28,696.00 pro rata per annum (without DRO status) - £30,961.00 (with MaPs & DRO experience)
Employer: Citizens Advice Somerset
Location: Hybrid working split between offices and home, Somerset,
Contract type: Permanent
Working pattern: Full time, Part time
Closing date: 26 November 2025 12:00 pm
About the job
Key information
Hours: 22.5 – 37.5 hours per week
Contract: Permanent
Location: Somerset (Hybrid working split between offices and home)
Salary: £28,696.00 pro rata per annum (without DRO status) – £30,961.00 (with MaPs & DRO experience)
Closing date for applications: 12pm 26 November 2025
What will I be doing?
Citizens Advice Somerset are excited to invite applications for two new posts that will support our general advice service, Income Maximisation Team and feed into the more formal work of our debt caseworkers delivering our MaPs funded programme.
What kind of experience or qualifications do I need?
The successful candidates will join a very friendly and accomplished team. If you are confident and calm and able to achieve great outcomes for clients from all backgrounds and circumstances we would like to hear from you. We use AI tools to assist our staff with their case notes and you must be comfortable working with online applications and technology. If you would like an informal chat about the roles you will find our contact details within the job pack.
Supporting documents and information
For more information, full job pack and application form please visit our website