Quality Assurance Assistant

About the job

Key information

• 30 days annual leave
• Permanent, 37 hours per week
• Make your mark – your communication, organisation, and problem-solving skills will be key in shaping high-quality services and outcomes.

What will I be doing?

Are you looking for a role where every day brings new challenges, meaningful impact, and the chance to support some of the most vulnerable children and young people in Somerset?

We’re looking for a dynamic and dedicated individual to join our Home Team— a passionate team committed to securing safe, supportive homes and tailored care packages for children in care.

In this pivotal role, you’ll work closely with the rest of the team to help to ensure that all of our residential home provisions meet the highest standards set by Ofsted and other relevant legislation. You will be directly influencing the quality of life that we provide for our children and young people.

You will be collaborating with our social work teams and care providers to ensure that every child receives the best possible care. You will be part of a fast-paced environment where your communication skills and attention to detail will be vital for securing high-quality services and outcomes.

You will receive ongoing learning and development opportunities. This is a supportive, professional team that values collaboration, development and growth.

You will be visiting sites and making contact with service users and carers regularly in this role. You will be empowered to make key recommendations to providers and hold them accountable to ensure they are meeting the highest standard of care.

So, if you’re passionate about supporting children in care and you want to be part of a team that’s making a real impact, we’d love to hear from you.

Join us in making a real difference to children – Be part of Somerset’s Home Team!

What kind of experience or qualifications do I need?

• A background in working with children or young people in a regulated setting.
• Previous experience of working to quality standards.
• Knowledge and understanding of good practice and regulations for safeguarding and care for children and young people.
• Excellent communication and interpersonal skills to engage with professionals and partners at all levels.
• Strong time management and the ability to juggle competing priorities with confidence.
• A talent for producing clear, high-quality reports and action plans within tight deadlines.

What is in it for me?

We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset.

We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available:

• We promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home.
• Generous annual leave allowance, with the opportunity to purchase additional leave.
• Staff discounts in gyms.
• Employee Assistance for the times you may need some support and a variety of employee wellbeing services.
• Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our Additional Voluntary Contribution scheme.
• A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings.
• My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more.

DBS check

This role requires a criminal background (DBS) check via the Disclosure procedure.

Supporting documents and information

For an informal chat about the role, you can contact Teresa Delaney via email at Teresa.delaney@somerset.gov.uk

We’re proud to be here for the people of Somerset. And that means everyone in Somerset. An important part of this is ensuring that we are as diverse and inclusive as the people and communities we serve. We welcome applications from a diverse range of backgrounds and experiences to enrich our team.

When completing your application/CV please provide your full employment history and ensure that any gaps in employment are explained. Please start with your current or most recent employment.

If you have all the information you need, just hit the apply button – we can’t wait to hear from you.

Apply on the Somerset Council website

Apply now