Registration Officer

About the job

Key information

• You will be based across four registration offices in the Somerset / North Somerset area. Clevedon, Weston-super-Mare, Burnham-on-Sea and Bridgwater. You may be required to travel between offices at short notice so the ability to travel is essential
• 16 hours per week annualised contract (832 hours per year) Days of work will be agreed with your manager.
• 28 days annual leave (pro rata for part time)
• You will be responsible for delivering key life events for the residents of Somerset
• The role requires some weekend working, including Bank Holidays. You will receive a rota in advance to enable you to plan ahead.

What will I be doing?

We’re working to improve the lives of people in Somerset – and you’ll be a key part of that. Your day-to-day work will involve:

This role may not be what you expect, the work of a Registration Officer can be varied and sometimes challenging but also very rewarding. In any one day you can expect to carry out a variety of registration duties from births, deaths, marriages, and civil partnerships through to Welcome ceremonies, still birth registrations and death-bed weddings.

We are looking to recruit a Part-time Registration Officer based across the Somerset / North Somerset patch. Although based in Weston-super-Mare, you will be expected to work across our teams in other areas of the county. You will need to have the ability to travel around the county on occasion.

• You will need to enjoy working with members of the public and have a desire to deliver as positive an experience as possible at key events in their lives. With a high degree of professionalism
• You need to possess excellent communication skills both verbal and written, proficient all-round IT skills including a good working knowledge of Microsoft Office applications.
• You will need to be able to work effectively in a team environment, consistently, and collaboratively across various teams and locations.
• You will need to possess effective personal organisational skills and the ability to balance conflicting priorities whilst maintaining accountability for your own workload, taking accountability for own workload.

What kind of experience or qualifications do I need?

We offer ongoing support, training and guidance to help you be the best you can be. But it will really help if you:

We offer ongoing support, training and guidance to help you be the best you can be. But it will really help if you:

• You will be customer focused and have a desire to deliver a positive experience at key events in people’s lives., This requires a high degree of professionalism and accuracy
• You will possess excellent communication skills both verbal and written, proficient all-round IT skills including a good working knowledge of Microsoft Office applications.
• Grades 9-4 (A* – C/Level 4) in English and Maths or Functional Skills Level 2 in English and Maths or equivalent

We’re proud to be here for the people of Somerset. And that means everyone in Somerset. An important part of this is ensuring that we are as diverse and inclusive as the people and communities we serve.

We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact the hiring manager for a chat if there’s anything you want to talk about before you apply.

What is in it for me?

We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset.

We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available:

• We promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home.
• Generous annual leave allowance, with the opportunity to purchase additional leave
• Staff discounts in gyms.
• Employee Assistance for the times you may need some support and a variety of employee wellbeing services.
• Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our Additional Voluntary Contribution scheme.
• A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings.
• My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more

Supporting documents and information

For an informal chat about the role, you can contact via email gemma.bradley@somerset.gov.uk

The salary for this role is £14.36 – £16.10 per hour

When completing your application/CV please provide your full employment history and ensure that any gaps in employment are explained. Please start with your current or most recent employment.

If you have all the information you need, just hit the apply button – we can’t wait to hear from you.

Apply on the Somerset Council website

Apply now