Resettlement Worker

About the job

Key information

• Flexible working from home, community settings and office environments across Somerset East.
• We are able to consider job share or condensed hours.
• The role is funded until March 2026.

What will I be doing?

The Displaced People Service is recruiting for an organised, flexible and dynamic full-time Resettlement Worker, who can manage competing demands in this unique service. The roles will sit within the the integration team of the service. You will work on family cases and also in the Somerset network of Welcome Hubs. You will work within standard operating procedures and the funding instructions from central government.

The Displaced People service is a friendly team, who work very closely to ensure the very best outcomes for those we support. We are excited to welcome two new members to our team who take a proactive approach to support, pay attention to detail, and are able to build strong professional relationships with families and partners. Flexibility and the ability to adapt to changing needs in the service is an essential part of the role, including the ability to adapt to unexpected situations in a professional manner. The roles will involve working with families remotely, in their own homes or in community settings.

The role is a full-time, fixed term contract until March 2026. We offer a hybrid working environment, your office base can be any of the Council buildings. You will need to be able to travel when required. While this is a full-time post, consideration will be given for requests between 30-37 hours per week. Job share may be considered.

We’re working to improve the lives of displaced people now living in Somerset – and you’ll be a key part of that. Your day-to-day work will involve:

• Preparing accommodation before families arrive, including being a point of contact for key services upon arrival.
• Assisting families to understand UK systems and ensuring they know how to access services.
• Developing pathways to independence and integration in their local community.

What kind of experience or qualifications do I need?

We offer ongoing support, training and guidance to help you be the best you can be. But it will really help if you:

• have previous experience of working with vulnerable groups
• have good organisational skills, record-keeping, and confident working. independently and collaboratively.
• have experience of supporting individuals or families to live independently.

We’re proud to be here for the people of Somerset. And that means everyone in Somerset. An important part of this is ensuring that we are as diverse and inclusive as the people and communities we serve.

We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact the hiring manager for a chat if there’s anything you want to talk about before you apply.

What is in it for me?

We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset.

We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available:

• We promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home.
• Generous annual leave allowance, with the opportunity to purchase additional leave.
• Staff discounts in gyms.
• Employee Assistance for the times you may need some support and a variety of employee wellbeing services.
• Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our
• Additional Voluntary Contribution scheme.
• A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings.
• My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more.

DBS check

This role requires a criminal background check via the Disclosure procedure.

Supporting documents and information

For an informal chat about the role, you can contact Louise Johnson, Displaced People Officer – louise.johnson@somerset.gov.uk.

If you have everything you need, just hit the apply button. We can’t wait to hear from you.

Apply on the Somerset Council website

Apply now