About the job
Key information
Devon and Somerset Fire and Rescue Service are looking for a Service Delivery Support Administration Assistant to enhance our team based in Torquay. You’ll join us on a 12 month Fixed Term Contract working 18.5 hours per week (Monday and Tuesday all day and Wednesday morning).
Devon and Somerset Fire and Rescue Service is the largest non-metropolitan Fire and Rescue Service in England. We provide prevention, protection and response services across the counties of Devon and Somerset.
Our vision is that together, we will work to end preventable fire and rescue emergencies, creating a safer world for you and your family. Keeping people safe is what we do, and we owe our fantastic reputation to our highly skilled and motivated workforce.
As our Administration Assistant, you will provide the full range of consistent administration duties and business support to ensure continued resilience, efficiency, and effectiveness of the Service Delivery Support Teams.
What will I be doing?
Undertaking a range of duties commensurate with an administration assistant role to support the services goals and objectives, in accordance with DSFRS policies and procedures, and participate in a team-based environment.
- Providing general administrative support to the Service Delivery departments of Protection, Response and Training, including updates to communication channels such as MS Teams.
- Actioning internal and external enquiries as and when appropriate, escalating / referring to the appropriate department within the service, as required.
- Providing support to Service Delivery Managers in collating performance data, maintaining essential spreadsheets, databases and systems and distributing reports (as required) in a timely manner.
- Supporting departmental meetings, including the booking of meeting dates and locations, resources, production of supporting papers and technical support.
- Undertaking reasonable administrative requests as required by the Service Delivery Support Departments and any other duties associated with the support of the function, including inputting and formatting data for Word documents, PowerPoint and other MS Office applications.
- Assisting the support of the operational function of Service Delivery teams, such as Protection, Response and Training.
- Supporting in the provision of departmental resource requirements (e.g stationery, cameras, PPE and detectors) and scrap cars – maintaining records of stock levels, plus ordering and invoicing, raising purchase order numbers in line with relevant budgets.
- Undertaking the financial administration processes for Service Delivery departments, including, Procurement Card use and reconciliation.
- Supporting the monitoring and completion of team specific Annual Returns including inventories.
- Liaising with relevant stakeholders, both internal and external.
- Being responsible for the reporting of property defects.
- Supporting and providing training where required to new and temporary members of support staff.
- Carrying out duties at the main place of work and/ or other locations as required.
What kind of experience or qualifications do I need?
You will be required to complete an application form and submit a document to show how you meet the following essential criteria taken from the Job Description and Person Specification:
- Ability to create and populate spreadsheets
- Proven administration and time management skills
- Good planning and organisational skills
- Ability to quickly learn new systems and processes, extracting and manipulating data as appropriate
- Proven ability of working with MS Office software packages (Outlook, Word and Excel)
- An ability to work on own initiative, as well as working as a member of a busy team
If you are ready to take the next step in your career and make a real difference to the safety of people in Devon and Somerset, we want to hear from you! Join us on our mission to create and safer world and become an integral part of our outstanding team.
What is in it for me?
Joining Devon and Somerset Fire and Rescue comes with a fulfilling career, where you make a tangible difference every day. But that’s not all! We value our employees and offer an extensive benefits package, including:
- Flexible working arrangements to promote work-life balance
- A generous pension scheme for your future
- Ample annual leave to charge and refresh
- Family leave policies that support your loved ones
- Access to physiotherapy services for your wellbeing
- Opportunities for professional development and progression.
- Free gym access and personalised fitness coaching
- Support for eye care and wellness programs
- Exclusive Blue Light Membership discounts
- Affordable healthcare options through Benenden Health
- Engaging sports and social groups for community building
- Confidential counselling services and mental health support
- Access to the Firefighters Charity for additional support
- A cycle-to-work scheme to promote health commuting
Supporting documents and information
The successful candidate must, by commencement of employment, have the right to work in the UK.
We are committed to safeguarding and promoting the welfare of children and vulnerable adults, and all employees must share this commitment and adhere to the Service’s Safeguarding Policy and Procedure.
Fire and Rescue Authority roles are listed in Schedule 1 of the Rehabilitation of Offenders Act 1974 (Exceptions) Order and as such it is our policy to require all applicants to disclose any criminal convictions (both spent and unspent) including driving offences, cautions, and / or reprimands.
Devon and Somerset Fire and Rescue Authority are committed to the rehabilitation of offenders, as such any positive disclosures will incorporate a reasonable and proportionate response.
As a Service and as individuals:
- We are proud to help
- We are honest
- We are respectful
- We are working together
Devon and Somerset Fire and Rescue Service recognise and celebrate the vast diversity of the local communities that we serve and aspire for this to be reflected within our workforce. We encourage candidates from diverse backgrounds, experience and beliefs, who share our values, to consider working for us.
Apply on the Devon and Somerset Fire and Rescue Service website
Apply now
